Test Bank For Human Resource Management 9th Edition by Gary Dessler

Chapter 01

Human Resource Management: Gaining a Competitive Advantage

True / False Questions
1.

Companies have historically looked at HRM as a means to contribute to profitability and quality.

True False

2.

Orientation and skills training are responsibilities of HR personnel involved in analysis and design of work.

True False

3.

The three product lines of HR as a business are administrative services and transactions, business partner services, and strategic partner roles.

True False

4.

The amount of time that the HRM function devotes to administrative tasks is decreasing, and its role as a strategic business partner is increasing.

True False

5.

Advances in technology have decreased HRM’s role in providing self-service to employees.

True False

6.

HR functions related to benefits administration such as health plan eligibility status, relocation, and payroll are usually not outsourced.

True False

7.

When a firm shifts to evidence-based HRM, it should stop using workforce analytics.

True False

8.

Evidence-based HR refers to the demonstration that human resources practices have no impact on the company’s bottom or key stakeholders.

True False

9.

Intangible assets are equally or more valuable than financial and physical assets, but they are difficult to duplicate or imitate.

True False

10.

In a learning organization, improvements in product or service quality do not stop when formal training is completed.

True False