Test Bank For IT Strategy 1st Edition James McKeen
- Chapter 4
Managing Perceptions of IT
1)
IT managers have struggled to deal with negative perceptions of IT’s effectiveness and value for many years.
Answer:
TRUE
Page Ref: 37
Skill:
Easy
AACSB:
Use of IT
2)
The root of all of MaxTrade’s IT problems was lack of money.
Answer:
TRUE
Page Ref: 51
Skill:
Moderate
AACSB:
Use of IT
Case Ref:
Minicase–IT Leadership at MaxTrade
3)
MaxTrade had a robust IT plan that included a concise and far reaching Backup and recovery plan.
Answer:
FALSE
Page Ref: 51
Skill:
Easy
AACSB:
Use of IT
Case Ref:
Minicase–IT Leadership at MaxTrade
4)
Long-term planning was a critical component of MaxTrade’s management philosophy.
Answer:
FALSE
Page Ref: 51
Skill:
Moderate
AACSB:
Use of IT
Case Ref:
Minicase–IT Leadership at MaxTrade
5)
Many business leaders do not recognize the growing importance of IT as a fundamental driver of business and have concerns about IT’s cost effectiveness and the value it adds.
Answer:
FALSE
Page Ref: 37
Skill:
Hard
AACSB:
Use of IT
6)
A reputation is a thought, belief, or opinion held by many people and based on appearances.
Answer:
FALSE
Page Ref: 38
Skill:
Moderate
AACSB:
Reflective Thinking
7)
What different business leaders want from IT will affect their perceptions and result in different perspectives of how well IT achieves its goals.
Answer:
TRUE
Page Ref: 40
Skill:
Easy
AACSB:
Use of IT
8)
One of the biggest frustrations of IT units is that expectations are constantly shifting and overall impressions of IT tend to remain negative.
Answer:
TRUE
Page Ref: 40
Skill:
Easy
AACSB:
Use of IT
9)
Considering Maslow’s hierarchy needs, only after lower-level needs are met can an individual concentrate on needs at the next highest level.
Answer:
TRUE
Page Ref: 41
Skill:
Moderate
AACSB:
Reflective Thinking
10)
The image of IT and its reputation in the organization arise from a set of shared perceptions among all stakeholder groups that exist only at the individual level.
Answer:
FALSE
Page Ref: 41
Skill:
Hard
AACSB:
Use of IT
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