Test Bank For Management 8th Edition By Kinicki

AACSB: Analytical Thinking Accessibility: Keyboard Navigation Blooms: Remember
Difficulty: 1 Easy

Learning Objective: 01-01: Identify the rewards of being an exceptional manager. Topic: Management

Feedback: Efficiency is the means of attaining the organization’s goals. To be efficient means to use resources such as people, money, and raw materials wisely and cost-effectively.

2. One of the challenges of management is that problems and scenarios are seldom similar, so managers are not able to use past products and accomplishments as indicators of future success.
FALSE

AACSB: Analytical Thinking Accessibility: Keyboard Navigation Blooms: Understand
Difficulty: 2 Medium

Learning Objective: 01-01: Identify the rewards of being an exceptional manager. Topic: Management

Feedback: There are many rewards, apart from those of money and status, to being a manager. One of these is that you can build a catalog of successful products or services. Every product or service you provide becomes a monument to your accomplishments.

3. The ideal state that many people seek is an emotional zone somewhere between excitement and anxiety.

TRUE

AACSB: Analytical Thinking Accessibility: Keyboard Navigation Blooms: Understand
Difficulty: 2 Medium

Learning Objective: 01-03: Identify the seven challenges most managers will face. Topic: Management

Feedback: The ideal state that many people seek is an emotional zone somewhere between boredom and anxiety, in the view of psychologist Mihaly Csikzentmihalyi. Boredom, he says, may arise because skills and challenges are mismatched. For example, someone exercising his or her high level of skill in a job with a low level of challenge, such as licking envelopes.

4. Organizations can gain a competitive advantage simply by matching their competition in terms of cutting costs and responsiveness to employees.

FALSE

AACSB: Analytical Thinking Accessibility: Keyboard Navigation Blooms: Remember
Difficulty: 1 Easy

Learning Objective: 01-03: Identify the seven challenges most managers will face. Topic: Competitive Advantage

Feedback: The first challenge of a manager is to manage for competitive advantage. This means an organization must stay ahead in four areas: (1) being responsive to customers, (2) innovation, (3) quality, and (4) efficiency.

5. Innovation in business is defined as seeking ways to deliver less costly goods but in similar ways, maintaining employee morale.

FALSE

AACSB: Analytical Thinking Accessibility: Keyboard Navigation Blooms: Remember
Difficulty: 1 Easy

Learning Objective: 01-03: Identify the seven challenges most managers will face. Topic: Competitive Advantage

Feedback: Finding ways to deliver new or better goods or services is called innovation. 6. Telecommuting has been found to enhance employee satisfaction and performance.

TRUE

AACSB: Technology

1-1
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