Test Bank For Managing Human Resources 8th Edition By Gomez

Test Bank For Managing Human Resources 8th Edition By Gomez

Chapter 2 Managing Work Flows and Conducting Job Analysis

1) Formal or informal relationships between people in an organization are known by which term?

A) Work flow group

B) Organizational culture

C) Management team

D) Organizational structure

Answer: D

Diff: 1

AACSB: Analytical thinking

Skill: Concept

LO: 2.1: Understand the organizational perspective of work

2) The choice of a prospector strategy for a business would be most appropriate when a firm:

A) operates in an uncertain business environment.

B) functions in a relatively stable business environment.

C) sells products that are in the maturity stage of the life cycle.

D) prefers a top-down decision making approach for management.

Answer: A

Diff: 3

AACSB: Analytical thinking

Skill: Concept

LO: 2.1: Understand the organizational perspective of work

3) Cheap Shoes manufactures a line of inexpensive shoes. The firm uses a defender strategy, which means the most effective structure for them involves:

A) maximizing autonomy among strategic divisions.

B) implementing decisions from the top down.

C) utilizing self-managing work teams.

D) establishing a flat structure.

Answer: B

Diff: 3

AACSB: Analytical thinking

Skill: Application

LO: 2.1: Understand the organizational perspective of work

4) A company with a prospector strategy would most likely:

A) have a bureaucratic organizational structure.

B) give employees more responsibility.

C) use a vertical information system.

D) use hierarchy to resolve conflict.

Answer: B

Diff: 3

AACSB: Analytical thinking

Skill: Concept

LO: 2.1: Understand the organizational perspective of work

5) Which type of organizational structure would be most appropriate for a company with a defender strategy?

A) Flat

B) Boundaryless

C) Differentiated

D) Bureaucratic

Answer: D

Diff: 2

AACSB: Analytical thinking

Skill: Concept

LO: 2.1: Understand the organizational perspective of work

6) Alyssa finds a job description for an interesting retail position. The job description indicates exactly what department of the store she would be responsible for and what her duties would be. The ad describes good opportunities for advancement within the retail area, so she could become the managing retail director for her department. However, she would not be able to move into finance or production. This is an example of which organizational strategy?

A) Top-down management

B) Work specialization

C) Prospector strategy

D) Pyramid-building

Answer: B

Diff: 2

AACSB: Analytical thinking

Skill: Application

LO: 2.1: Understand the organizational perspective of work

7) Bureaucratic organizational structures are marked by:

A) narrow job descriptions and sharp vertical and horizontal boundaries.

B) division of labor around products, services, or customers.

C) high employee involvement in decision making.

D) decentralized management.

Answer: A

Diff: 2

AACSB: Analytical thinking

Skill: Concept

LO: 2.1: Understand the organizational perspective of work

8) Maryland Times News is a publishing company that has a functional division of labor, work specialization, and a pyramid of authority. MTN most likely uses a:

A) bureaucratic organizational structure.

B) flat organizational structure.

C) boundaryless organizational structure.

D) work flow organizational structure.

Answer: A

Diff: 2

AACSB: Analytical thinking

Skill: Application

LO: 2.1: Understand the organizational perspective of work

9) One organizational structure that lends itself to the formation of joint ventures and strategic alliances is a:

A) bureaucratic structure.

B) flat structure.

C) generic structure.

D) boundaryless structure.

Answer: D

Diff: 1

AACSB: Analytical thinking

Skill: Concept

LO: 2.1: Understand the organizational perspective of work

10) Courtland Corporation recently reduced its number of management levels and decentralized its entire managerial approach. Prior to this, the corporation maintained a pyramid-shaped management structure and was based on a functional division of labor. Courtland evolved from a ________ organization to a ________ organization.

A) prospector / defender

B) boundaryless / bureaucratic

C) bureaucratic / boundaryless

D) bureaucratic / flat

Answer: D

Diff: 2

AACSB: Analytical thinking

Skill: Application

LO: 2.1: Understand the organizational perspective of work