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Test Bank For Managing Performance Through Training And Development 6th Edition By Saks

  • ISBN-10 ‏ : ‎ 0176507337
  • ISBN-13 ‏ : ‎ 978-0176507336
  • Publisher ‏ : ‎ Nelson College Indigenous; 6th edition
  • Authors: Alan M. Saks



Test Bank For Managing Performance Through Training And Development 6th Edition By Saks

Chapter 2: Organizational Learning


1. Organizational learning refers to the process of creating, sharing, storing, and applying knowledge in organizations.


Definition of organizational learning

PTS: 1 REF: 37

2. Peter Sengalis is known as the originator of the concept of learning organizations.


Peter Senge

PTS: 1 REF: 37

3. If individuals in an organization learn, then the organization becomes a learning organization.


Individual learning is necessary but not sufficient

PTS: 1 REF: 37

4. In order to survive and develop, organizations must learn how to manage their capacity to learn and change.

ANS: T PTS: 1 REF: 37

5. VanCity’s employees have a wide array of programs available in supporting their development. In fact, VanCity will reimburse up to 100 percent of expenses should an employee decide to take a course that is not related to his/her current role.


50 percent only

PTS: 1 REF: 36

6. Learning organizations improve their effectiveness and attain their goals by acquiring, sharing, creating, and storing knowledge and information. They are constantly in a state of learning.


continuous learning

PTS: 1 REF: 38

7. Peter Senge characterized learning organizations as having five core principles. Of these five principles, mental models embody the concept of viewing the organization holistically.


Systems thinking

PTS: 1 REF: 38

8. A learning culture is best described as the norms and values an organization has toward its stakeholders.

ANS: F PTS: 1 REF: 41

9. According to the Conference Board of Canada, senior management needs to be explicit in defining the type of knowledge that is important to their organizations.

ANS: T PTS: 1 REF: 40

10. Tacit knowledge could be described as policies and procedures often found in a company’s intranet site and procedures manuals.



PTS: 1 REF: 42



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