Test Bank For Managing Performance Through Training And Development 6th Edition By Saks
Chapter 2: Organizational Learning
TRUE/FALSE
1. Organizational learning refers to the process of creating, sharing, storing, and applying knowledge in organizations.
ANS: F
Definition of organizational learning
PTS: 1 REF: 37
2. Peter Sengalis is known as the originator of the concept of learning organizations.
ANS: F
Peter Senge
PTS: 1 REF: 37
3. If individuals in an organization learn, then the organization becomes a learning organization.
ANS: F
Individual learning is necessary but not sufficient
PTS: 1 REF: 37
4. In order to survive and develop, organizations must learn how to manage their capacity to learn and change.
ANS: T PTS: 1 REF: 37
5. VanCity’s employees have a wide array of programs available in supporting their development. In fact, VanCity will reimburse up to 100 percent of expenses should an employee decide to take a course that is not related to his/her current role.
ANS: F
50 percent only
PTS: 1 REF: 36
6. Learning organizations improve their effectiveness and attain their goals by acquiring, sharing, creating, and storing knowledge and information. They are constantly in a state of learning.
ANS: T
continuous learning
PTS: 1 REF: 38
7. Peter Senge characterized learning organizations as having five core principles. Of these five principles, mental models embody the concept of viewing the organization holistically.
ANS: F
Systems thinking
PTS: 1 REF: 38
8. A learning culture is best described as the norms and values an organization has toward its stakeholders.
ANS: F PTS: 1 REF: 41
9. According to the Conference Board of Canada, senior management needs to be explicit in defining the type of knowledge that is important to their organizations.
ANS: T PTS: 1 REF: 40
10. Tacit knowledge could be described as policies and procedures often found in a company’s intranet site and procedures manuals.
ANS: F
Explicit
PTS: 1 REF: 42
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