Test Bank For MGMT7 7th Edition By Chuck Williams
CHAPTER NO 3
1. Management ideas and practices have been used from the earliest times of recorded history. a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: WILL.MGMT.15.2.01 – 2.1
2. For most of humankind’s history, people have commuted to and from their place of work.
a. True
b. False
ANSWER: False
RATIONALE: For most of history, people have worked in or near their homes and have not commuted.
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: WILL.MGMT.15.2.01a – 2.1a
3. After the Industrial Revolution, jobs mostly occurred in large, formal organizations where hundreds of people worked under one roof.
a. True
b. False
ANSWER: True
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: WILL.MGMT.15.2.01b – 2.1b
4. Frederick Taylor was the father of systems management. a. True
b. False
ANSWER: False
RATIONALE: Frederick Taylor was the father of scientific management.
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: WILL.MGMT.15.2.02a – 2.2a
5. One of Taylor’s scientific management principles concerned how workers should be selected.
a. True
b. False
ANSWER: True
RATIONALE: The second principle of scientific management was to scientifically select, train, teach, and develop workers to help them reach their full potential.
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: WILL.MGMT.15.2.02a – 2.2a
6. According to the principles of scientific management, work and responsibility for the work, should be divided equally between workers and management.
a. True
b. False
ANSWER: True
RATIONALE: See Exhibit 2.2Taylor’s Four Principles of Scientific Management.
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: WILL.MGMT.15.2.02a – 2.2a
7. Frank and Lillian Gilbreth studied the psychology of groups. a. True
b. False
ANSWER: False
RATIONALE: The Gilbreth’s are noted for their time and motion studies.
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: WILL.MGMT.15.2.02b – 2.2b
8. A time study allows each task or job to be broken down into separate motions. Once this is done, then unnecessary or repetitive motions can be eliminated.
a. True
b. False
ANSWER: False
RATIONALE: This is the definition for a motion study.
POINTS: 1
DIFFICULTY: Easy
LEARNING OBJECTIVES: WILL.MGMT.15.2.02b – 2.2b
9. A Gantt chart can be used to track informal communication paths. a. True
b. False
ANSWER: False
RATIONALE: A Gantt chart shows which tasks must be completed at which times in order to complete a project or task.
POINTS: 1
DIFFICULTY: Moderate
LEARNING OBJECTIVES: WILL.MGMT.15.2.02c – 2.2c
10. Weber’s concept of bureaucratic management supported qualificationbased hiring and meritbased promotion.
a. True
b. False
ANSWER: True
RATIONALE: See Exhibit 2.4–, Elements of Bureaucratic Organizations.
POINTS: 1
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