Test Bank For MIS 5th Edition by Hossein Bidgoli
TABLE OF CONTENT
- Part 1: Fundamentals of Information Systems
- Ch 1: Information Systems: An Overview
- 1-1 Computers and Information Systems in Daily Life
- 1-2 Computer Literacy and Information Literacy
- 1-3 The Beginning: Transaction-Processing Systems
- 1-4 Management Information Systems
- 1-5 Major Components of an Information System
- 1-6 Using Information Systems and Information Technologies
- 1-7 The IT Job Market
- 1-8 Outlook for the Future
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 1-1: Using Information Technologies at Federal Express
- Case Study 1-2: Mobile Technology: A Key Player for Future Shopping
- Ch 2: Computers: The Machines behind Computing
- 2-1 Defining a Computer
- 2-2 The History of Computer Hardware and Software
- 2-3 The Power of Computers
- 2-4 Computer Operations
- 2-5 Input, Output, and Memory Devices
- 2-6 Classes of Computers
- 2-7 What is Software?
- 2-8 Computer Languages
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 2-1: Become Your Own Banker
- Case Study 2-2: Laptop Versus Tablet: Which One to Buy?
- Ch 3: Database Systems, Data Warehouses, and Data Marts
- 3-1 Databases
- 3-2 Logical Database Design
- 3-3 Components of a DBMS
- 3-4 Recent Trends in Database Design and Use
- 3-5 Data Warehouses
- 3-6 Data Marts
- 3-7 Business Analytics
- 3-8 The Big Data Era
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 3-1: Data Mining Helps Students Enroll in Courses with Higher Chances of Success
- Case Study 3-2: Data Mining Tools at Pandora Radio
- Ch 4: Personal, Legal, Ethical, and Organizational Issues of Information Systems
- 4-1 Privacy Issues
- 4-2 Ethical Issues of Information Technologies
- 4-3 The Impact of Information Technology in the Workplace
- 4-4 Green Computing
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 4-1: Telecommuting with a New Twist
- Case Study 4-2: Privacy and Other Legal Issues at Google
- Ch 5: Protecting Information Resources
- 5-1 Risks Associated with Information Technologies
- 5-2 Computer and Network Security: Basic Safeguards
- 5-3 Security Threats: An Overview
- 5-4 Security Measures and Enforcement: An Overview
- 5-5 Guidelines for a Comprehensive Security System
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 5-1: Computer Viruses Target Medical Devices
- Case Study 5-2: Security Breach at Sony’s Playstation Network
- Part 2: Data Communication, the Internet, E-Commerce, and Global Information Systems
- Ch 6: Data Communication: Delivering Information Anywhere and Anytime
- 6-1 Defining Data Communication
- 6-2 Basic Components of a Data Communication System
- 6-3 Processing Configurations
- 6-4 Types of Networks
- 6-5 Network Topologies
- 6-6 Major Networking Concepts
- 6-7 Wireless and Mobile Networks
- 6-8 Wireless Security
- 6-9 Convergence of Voice, Video, and Data
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 6-1: Data Communication at Walmart
- Case Study 6-2: Protecting the Security and Privacy of Mobile Devices
- Ch 7: The Internet, Intranets, and Extranets
- 7-1 The Internet and the World Wide Web
- 7-2 Navigational Tools, Search Engines, and Directories
- 7-3 Internet Services
- 7-4 Web Applications
- 7-5 Intranets
- 7-6 Extranets
- 7-7 New Trends: The Web 2.0 and Web 3.0 Eras
- 7-8 The Internet of Everything: The Next Big Network
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 7-1: Scotts Miracle-Gro’s Intranet: The Garden
- Case Study 7-2: Social Networking in Support of Small Businesses
- Ch 8: E-Commerce
- 8-1 Defining E-Commerce
- 8-2 Major Categories of E-Commerce
- 8-3 B2C E-Commerce Cycle
- 8-4 B2B E-Commerce: A Second Look
- 8-5 Mobile and Voice-Based E-Commerce
- 8-6 E-Commerce Supporting Technologies
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 8-1: E-Commerce Applications in Online Travel
- Case Study 8-2: Bridging the Gap between E-Commerce and Traditional Commerce
- Ch 9: Global Information Systems
- 9-1 Why Go Global?
- 9-2 Global Information Systems: An Overview
- 9-3 Organizational Structures and Global Information Systems
- 9-4 Obstacles to Using Global Information Systems
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 9-1: Global Information Systems at Toyota Motor Company
- Case Study 9-2: Information Technologies Support Global Supply Chain
- Part 3: IS Development, Enterprise Systems, MSS, and Emerging Trends
- Ch 10: Building Successful Information Systems
- 10-1 Systems Development Life Cycle: An Overview
- 10-2 Phase 1: Planning
- 10-3 Phase 2: Requirements Gathering and Analysis
- 10-4 Phase 3: Design
- 10-5 Phase 4: Implementation
- 10-6 Phase 5: Maintenance
- 10-7 New Trends in Systems Analysis and Design
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 10-1: Systems Development at Seb Latvia
- Case Study 10-2: Crowdsourcing Pays Off
- Ch 11: Enterprise Systems
- 11-1 Supply Chain Management
- 11-2 Customer Relationship Management
- 11-3 Knowledge Management
- 11-4 Enterprise Resource Planning
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 11-1: ERP at Johns Hopkins Institutions
- Case Study 11-2: CRM at Starbucks
- Ch 12: Management Support Systems
- 12-1 Types of Decisions in an Organization
- 12-2 Decision Support Systems
- 12-3 Executive Information Systems
- 12-4 Group Support Systems
- 12-5 Geographic Information Systems
- 12-6 Guidelines for Designing a Management Support System
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 12-1: UPS Deploys Routing Optimization with a Big Payoff
- Case Study 12-2: Mobile Medical Collaboration Tools Gaining in Popularity
- Ch 13: Intelligent Information Systems
- 13-1 What is Artificial Intelligence?
- 13-2 Expert Systems
- 13-3 Case-Based Reasoning
- 13-4 Intelligent Agents
- 13-5 Fuzzy Logic
- 13-6 Artificial Neural Networks
- 13-7 Genetic Algorithms
- 13-8 Natural-Language Processing
- 13-9 Integrating AI Technologies into Decision Support Systems
- 13-10 Contextual Computing: Making Mobile Devices Smarter
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 13-1: Medical Robotics in Action
- Case Study 13-2: NLP: Making a Smartphone Smarter
- Ch 14: Emerging Trends, Technologies, and Applications
- 14-1 Trends in Software and Service Distribution
- 14-2 Virtual Reality
- 14-3 Radio Frequency Identification: An Overview
- 14-4 Quick Response Codes
- 14-5 Biometrics: A Second Look
- 14-6 Trends in Networking
- 14-7 Nanotechnology
- Key Terms
- Reviews and Discussions
- Projects
- Are You Ready to Move On?
- Case Study 14-1: Cloud Computing at Intercontinental Hotels Group (IHG)
- Case Study 14-2: RFID at Macy’s Department Store
- Endnotes
- Index
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