Test Bank For ORGB 2nd Edition By Debra Nelson
MULTIPLE CHOICE
1. The description of an organization as more like a snake pit, with daily conflict, distress, and struggle, would come from which level within the organization?
a.
group level
b.
organizational level
c.
individual level
d.
department level
ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ:1NAT:AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E
2. The snake pit metaphor of organizational behavior conveys the:
a.
the dark side of organizations
b.
the dark side of human behavior
c.
the dark side of Competition
d.
the dark side of the globalization of markets
ANS: B PTS: 1 DIF: Moderate REF: p. 3
OBJ:1NAT:AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E
3. The study of individual behavior and group dynamics in organizational settings describes the content of the study:
a.
organization theory
b.
organization design
c.
organizational behavior
d.
organizational development
ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Human Behavior in Organizations MSC: K&C
4. The description of an organization as clockwork, in which human behavior is logical and rational, would come from which level within the organization?
a.
individual level
b.
group or department level
c.
organizational level
d.
internal level
ANS: C PTS: 1 DIF: Moderate REF: p. 3
OBJ:1NAT:AACSB Analytic | Group Dynamics
TOP: Human Behavior in Organizations MSC: S&E
5. The study of organizational behavior is concerned with:
a.
psychosocial, interpersonal, and organizational structure
b.
psychosocial, interpersonal, and work design
c.
interpersonal, group dynamics in organizations, and work design
d.
psychosocial, interpersonal, and group dynamics in organizations
ANS: D PTS: 1 DIF: Easy REF: p. 3-4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics | Individual Dynamics
TOP: Human Behavior in Organizations MSC: K&C
6. Which organizational variable(s) is (are) important to the study of group dynamics?
a.
organization structure
b.
the design of the work
c.
job task
d.
hierarchy of authority
ANS: B PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Human Behavior in Organizations MSC: K&C
7. An internal perspective of human behavior tends to explain a person’s actions in terms of:
a.
job demands
b.
personal value system
c.
task design
d.
organization communication channels
ANS: B PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Understanding Human Behavior MSC: K&C
8. All of the following are internal behavioral processes except:
a.
cognition
b.
perceiving
c.
judging
d.
leading
ANS: D PTS: 1 DIF: Moderate REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Understanding Human Behavior MSC: analysis
9. The internal or external perspectives offer:
a.
complementary explanations for human behavior
b.
similar explanations for human behavior
c.
conflicting explanations for human behavior
d.
alternative explanations for human behavior
ANS: D PTS: 1 DIF: Hard REF: p. 4
OBJ: 1 NAT: AACSB Reflective Thinking | Group Dynamics
TOP: Understanding Human Behavior MSC: S&E
10. When a manager states, “Mary is an outstanding employee because she has a high need for achievement,” the manager is using which explanation for Mary’s behavior?
a.
internal
b.
external
c.
interactive
d.
cultural
ANS: A PTS: 1 DIF: Moderate REF: p. 4
OBJ:1NAT:AACSB Analytic | Individual Dynamics
TOP: Understanding Human Behavior MSC: appl.
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