Test Bank For ORGB 3 Student Edition 3rd Edition by Debra L. Nelson
MULTIPLE CHOICE
1. In managing organizational behavior, the importance of attitudes:
a.
is determined by observation
b.
rests with understanding non-productive behavior
c.
lies in their link to behavior
d.
can be assessed by observing non-work behavior
ANS: C PTS: 1 DIF: Moderate REF: p. 55
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP:AttitudesMSC: BLOOMS Level II Comprehension
2. An individual’s psychological tendency expressed by evaluating an entity with some degree of favor or disfavor reflects:
a.
an attitude
b.
one’s mood
c.
values
d.
beliefs
ANS: A PTS: 1 DIF: Easy REF: p. 55
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Attitudes MSC: BLOOMS Level I Knowledge
3. All of the following are indications of affect except:
a.
he believes that young employees are error-prone
b.
she dislikes eating lunch in the company cafeteria
c.
he prefers group discussion
d.
she likes the new phone system
ANS: A PTS: 1 DIF: Moderate REF: p. 55-56
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: The ABC Model MSC: BLOOMS Level III Application
4. Asking an employee whether he or she would use a new computer software package is an attempt to determine:
a.
affect
b.
cognition
c.
dissonance reduction
d.
behavioral intent
ANS: D
See also Table 4.1.
PTS: 1 DIF: Moderate REF: p. 56 OBJ: 1
NAT: AACSB Reflective Thinking | Individual Dynamics TOP: The ABC Model
MSC: BLOOMS Level III Application
5. An individual does not have an attitude until he or she responds to an entity on a:
a.
personal, cognitive, and behavioral basis
b.
cognitive, interactive, and behavioral basis
c.
behavioral, affective, and interactive, basis
d.
cognitive, behavioral, and affective basis
ANS: D PTS: 1 DIF: Easy REF: p. 55
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: The ABC Model MSC: BLOOMS Level I Knowledge
6. When one’s attitudes and required job behavior conflict, __________ may develop.
a.
affect
b.
attitude consonance
c.
behavioral tendency
d.
cognitive dissonance
ANS: D PTS: 1 DIF: Easy REF: p. 56–57
OBJ: 1 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: The ABC Model MSC: BLOOMS Level II Comprehension
7. Attitudes are learned and two major influences include:
a.
repeated behavior and affect
b.
direct experience and social learning
c.
cognitive dissonance and negative affectivity
d.
random behavior modeling and unconscious motivation
ANS: B PTS: 1 DIF: Easy REF: p. 57
OBJ: 2 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Attitude Formation MSC: BLOOMS Level I Knowledge
8.A major reason why attitudes derived from direct experience are so powerful is because:
a.
they become a heuristic to assist in decision making
b.
they are easily accessed and are active in our cognitive processes
c.
they are accessible through the left part of the brain which is more intuitive
d.
of the behavioral intention component of an attitude
ANS: B PTS: 1 DIF: Easy REF: p. 57
OBJ: 2 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Attitude Formation MSC: BLOOMS Level I Knowledge
9. If a salesperson is required to sell a defective TV set but believes this act to be unethical, he or she would:
a.
not engage in the act
b.
experience the discomfort of cognitive dissonance
c.
need to be at Kohlberg’s 5th level of cognitive development in order to resolve the conflict between attitudes and behavior
d.
reexamine his or her behavioral intention
ANS: B PTS: 1 DIF: Moderate REF: p. 56-57
OBJ:1NAT:AACSB Analytic | Individual Dynamics
TOP: Cognitive Dissonance MSC: BLOOMS Level III Application
10. Which of the following is not an important aspect or process of modeling?
a.
The learner must focus attention on the model.
b.
The model must not be aware of the learner’s presence.
c.
The learner must retain, accept, and/or stamp in what was observed for the model.
d.
The learner must practice the model’s behavior.
ANS: B PTS: 1 DIF: Moderate REF: p. 57
OBJ: 2 NAT: AACSB Reflective Thinking | Individual Dynamics
TOP: Attitude Formation MSC: BLOOMS Level I Knowledge
Reviews
There are no reviews yet.