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Test Bank For Procedures & Theory for Administrative Professionals 7th Edition by Karin M. Stulz

  • ISBN-10 ‏ : ‎ 111157586X
  • ISBN-13 ‏ : ‎ 978-1111575861
  • Publisher ‏ : ‎ Cengage Learning; 7th edition
  • Authors: Karin M. Stulz, Kellie A. Shumack, Patsy Fulton-Calkins



Test Bank For Procedures & Theory for Administrative Professionals 7th Edition by Karin M. Stulz

Chapter 3 Test


Indicate whether the statement is true or false.

____ 1. Being able to work on a team is considered one of the most important skills for an employee to have.

____ 2. A task force is an example of a cross-functional team.

____ 3. A team could consist of you and your supervisor.

____ 4. The purpose of a team is for everyone to work toward accomplishing a common goal.

____ 5. Nancy had a problem with several financial forms she regularly uses, so she formulated a solution and then brought both the problem and the potential solution to her supervisor’s attention. This was an effective way to work with her supervisor.

____ 6. When talking with non-native English speakers, you should correct their grammar even if they haven’t asked you to, since that’s the best way for them to improve their language skills.

____ 7. An administrative professional will probably never need to lead a team.

____ 8. Listening effectively means you are ready with your own response as soon as the other person finishes talking.

____ 9. E-mailing your supervisor about the status of a report is an example of horizontal communication.

____ 10. Brainstorming is a technique used to encourage creative thought among team members.


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