Test Bank For Procedures & Theory for Administrative Professionals 7th Edition by Karin M. Stulz
Chapter 3 Test
Indicate whether the statement is true or false.
____ 1. Being able to work on a team is considered one of the most important skills for an employee to have.
____ 2. A task force is an example of a cross-functional team.
____ 3. A team could consist of you and your supervisor.
____ 4. The purpose of a team is for everyone to work toward accomplishing a common goal.
____ 5. Nancy had a problem with several financial forms she regularly uses, so she formulated a solution and then brought both the problem and the potential solution to her supervisor’s attention. This was an effective way to work with her supervisor.
____ 6. When talking with non-native English speakers, you should correct their grammar even if they haven’t asked you to, since that’s the best way for them to improve their language skills.
____ 7. An administrative professional will probably never need to lead a team.
____ 8. Listening effectively means you are ready with your own response as soon as the other person finishes talking.
____ 9. E-mailing your supervisor about the status of a report is an example of horizontal communication.
____ 10. Brainstorming is a technique used to encourage creative thought among team members.
There are no reviews yet.